Tailored Solutions for Your Timepiece
Every watch has different servicing needs based on its design, condition, and how it's worn. We offer three core services that address the most common requirements for mechanical and quartz timepieces in Malaysia's climate.
Return HomeOur Service Approach
Each service follows established horological procedures while accounting for the specific demands of your watch. We work methodically, allocating sufficient time for proper cleaning, inspection, and testing.
Thorough Assessment
We examine your watch carefully before beginning work, identifying issues and explaining what repairs are needed.
Methodical Execution
Each step follows proper procedures: disassembly, cleaning, inspection, lubrication, reassembly, and regulation.
Quality Verification
Completed work undergoes testing and verification to ensure proper function before the watch is returned to you.
Sapphire Crystal Replacement
MYR 480Replacement of cracked, chipped, or deeply scratched sapphire crystals with a new unit matched to the watch's case dimensions and profile — flat, domed, or with a magnifying cyclops lens. The original crystal is carefully removed, the seating is cleaned and inspected, and the replacement is press-fitted or adhesive-set according to the case design.
What's Included
- Crystal matched to case profile and dimensions
- Gasket renewal during installation
- Seating inspection and cleaning
- Proper installation method for case type
Typical Timeframe
3-5 business days, depending on crystal availability
Complete Dress Watch Service
MYR 2,800A refined overhaul for thin, elegant dress watches — pieces that prioritise slimness and subtlety over sport-watch robustness. These movements often have tight tolerances and delicate finishes that require attentive handling. The movement is disassembled, cleaned, lubricated with appropriate light oils, and carefully regulated.
Process Steps
- Complete movement disassembly
- Ultrasonic cleaning of components
- Fresh lubrication with appropriate oils
- Careful regulation for accuracy
- Case polishing and refinishing
- Crystal replacement if needed
Typical Timeframe
2-3 weeks for complete service
Gasket Kit Replacement
MYR 220Replacement of all accessible gaskets and O-rings within the watch case — crown gasket, case-back gasket, and pusher seals where applicable. Gaskets degrade over time due to heat, humidity, and compression, gradually reducing the watch's resistance to moisture and dust ingress. This service is particularly relevant in Malaysia's tropical climate.
Service Details
- Crown gasket replacement
- Case-back gasket renewal
- Pusher seals if applicable
- Optional pressure test confirmation
Typical Timeframe
2-4 business days
Service Comparison
Choose the service that matches your watch's current needs
| Feature | Crystal Replacement | Complete Service | Gasket Kit |
|---|---|---|---|
| Price (MYR) | 480 | 2,800 | 220 |
| Timeframe | 3-5 days | 2-3 weeks | 2-4 days |
| Crystal Replacement | |||
| Movement Cleaning | |||
| Gasket Replacement | |||
| Lubrication | |||
| Regulation | |||
| Best For | Damaged crystals | Full maintenance | Water resistance |
Service Standards
Climate Protection
All services include attention to water resistance and gasket integrity, recognizing how Malaysia's heat and humidity affect seal performance.
Quality Components
We use appropriate replacement parts and professional-grade lubricants, not generic substitutes that compromise long-term performance.
Service Documentation
Each service includes documentation of work performed, parts replaced, and future maintenance recommendations.
Which Service Does Your Watch Need?
Not sure which service is appropriate? Contact us with details about your watch and what you're experiencing. We'll explain what work it needs and provide a clear estimate before proceeding.
Discuss Your Watch's Needs