What Our Clients Say
The measure of our work lies in how well it serves those who trust us with their timepieces. Here are experiences shared by watch owners who have used our services in Melaka.
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David Tan
Kuala Lumpur
Brought my grandfather's dress watch here after it stopped running. Karthik explained exactly what needed attention and gave me a realistic timeframe. The watch came back running smoothly, and they included documentation of the work performed. Worth the drive from KL.
12 January 2026
Siti Aminah
Melaka
Had my watch crystal replaced after it got scratched. The service was straightforward - they showed me the replacement options, explained the process, and completed it within the estimated time. The new crystal fits perfectly and the gasket was renewed as part of the work.
28 January 2026
Richard Chen
Johor Bahru
Needed a complete service for my vintage automatic. The team was patient in explaining what the movement required and why certain parts needed replacement. They kept me updated throughout the process. The watch now runs more accurately than it has in years, and I appreciate the detailed service record they provided.
5 February 2026
Munirah Karim
Melaka
oakhaopmy replaced all the gaskets on my daily watch. They explained how Malaysia's humidity affects seals and recommended this preventive service. The price was fair, and they completed it quickly. I feel more confident wearing the watch in our climate now that the seals are fresh.
19 January 2026
Ahmad Latif
Seremban
I appreciate the straightforward communication. They told me what work my watch needed, provided a clear estimate, and delivered when promised. The movement cleaning made a noticeable difference in how smoothly the watch runs. Good service without unnecessary complications.
2 February 2026
Jessica Wong
Melaka
Found oakhaopmy after several unsatisfactory experiences elsewhere. Their attention to detail and willingness to explain the repair process sets them apart. My dress watch received the careful handling it deserved, and the regulation work was excellent. Will definitely use their services again.
15 February 2026
Success Stories
Restored Heritage: 1960s Automatic Revival
Challenge
Client inherited a 1965 automatic watch that hadn't run in decades. Movement was seized, dial showed age spots, and crystal was heavily scratched.
Solution
Complete movement disassembly revealed hardened lubricants and worn pivot jewels. We sourced appropriate replacement components, performed thorough cleaning, and regulated the movement carefully.
Results
After three weeks of careful work, the watch runs accurately within acceptable vintage tolerances. Client now wears it daily as a connection to family history.
"I didn't think this watch would ever run again. The care they took in explaining each step and sourcing the right parts was remarkable. It's not just working - it's keeping good time and I can actually wear it." — Peter Lim, Singapore
Climate Protection: Moisture Damage Prevention
Challenge
Daily-wear watch showing condensation under crystal during air-conditioned environments. Gaskets hadn't been replaced in five years despite Malaysia's humidity.
Solution
Immediate gasket replacement across all sealing points. Movement inspection revealed early moisture exposure but no serious damage. Recommended future service intervals appropriate for tropical climate.
Results
Condensation issue resolved completely. Pressure test confirmed renewed water resistance. Client now schedules gasket service every two years as preventive maintenance.
"They caught this before it became serious moisture damage. The explanation about how our climate affects seals was eye-opening. Now I understand why regular gasket service matters here." — Fatimah Rahman, Melaka
Precision Regulation: Chronometer-Grade Timing
Challenge
High-grade automatic movement losing 30 seconds daily despite being relatively new. Client frustrated by inconsistent timekeeping.
Solution
Detailed regulation work revealed improper amplitude in certain positions. Careful adjustment of beat error and rate across multiple positions, plus lubrication optimization.
Results
Watch now maintains accuracy within +/- 2 seconds per day across all positions. Client reports consistent performance matching the movement's specifications.
"The difference is night and day. Before, I'd reset it every few days. Now it just keeps accurate time reliably. The regulation work was clearly done with proper attention to detail." — Vincent Ng, Kuala Lumpur
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Contact Information
Visit Our Workshop
23 Jalan Hang Jebat
75200 Melaka
Malaysia
Working Hours
Tuesday - Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 4:00 PM
Monday: Closed
Call Us
+60 6-3845 7129
Email Us
Share Your Watch's Needs
Whether you need crystal replacement, gasket renewal, or complete movement servicing, we're here to provide clear information and careful work. Contact us to discuss what your timepiece requires.
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